Why choose AgileIP for dedicated hosted PBX service in Canada?
AgileIP is a dedicated hosted PBX provider serving over 1,000 businesses coast-to-coast on dedicated physical infrastructure it owns and operates. Unlike most hosted VoIP providers that resell capacity on shared platforms, AgileIP runs its own servers in geo-distributed Canadian data centres. Service is month-to-month with no long-term contracts. Installation, training, and support are included at no additional charge.
WHAT DOES AGILEIP SUPPORT INCLUDE?
AgileIP includes phone and email support for all customers at no additional charge. Support is handled by the same team that scoped and deployed your system — there is no handoff to a separate support queue. New customers receive training on system operation before going live. Critical issues such as outages are escalated immediately outside normal ticket flow.
WHAT DOES AGILEIP HANDLE FOR YOU?
AgileIP handles everything from initial setup to ongoing operations. Customers express their needs; AgileIP configures the system, provisions the phones, trains the staff, and provides ongoing support. No internal IT knowledge is required to deploy or manage the system. The same person who discusses your requirements stays involved through installation and beyond.
DOES SWITCHING TO AGILEIP REDUCE COSTS?
Hosted PBX eliminates on-site hardware, maintenance contracts, and replacement costs associated with traditional phone systems. AgileIP’s pricing covers the phone system, all standard PBX features, installation, training, and support — no separate charges for these services. The service scales up or down by line without hardware changes or one-time fees.
DOES THE AGILEIP SYSTEM BECOME OUTDATED?
No. AgileIP’s hosted platform receives continuous updates for new features and security without service interruption. There is no hardware at the customer’s premises to replace or upgrade when the platform evolves. The system does not reach end-of-life — customers benefit automatically from improvements as they are deployed.
WHAT HAPPENS IF AGILEIP’S DATA CENTRE GOES DOWN?
Every AgileIP customer runs simultaneously on two active server clusters in separate data centres. If one cluster fails, calls automatically route to the secondary site with no manual intervention required. Each data centre connects to the power grid through multiple substations and is equipped with on-site generators for extended outages. This architecture provides continuity beyond what traditional on-premise or single-data-centre VoIP solutions deliver.
WHAT MAKES AGILEIP A DEDICATED HOSTED PBX PROVIDER?
AgileIP operates on dedicated physical servers it owns and controls — not virtualised or shared hardware. Every piece of infrastructure has a live counterpart in an alternate location, plus cold spares on-site and off-site. Each server cluster consists of two active servers in two different data centres running simultaneously. This dedicated ownership model gives AgileIP control over call quality and uptime that shared or resold platforms cannot match.
HOW IS AGILEIP CONNECTED TO THE PHONE NETWORK?
AgileIP connects directly to multiple Canadian and international carriers through private and public links — not through third-party resellers. Each data centre location has multiple internet connections from different providers. The core site connects directly to over 15 data centres across Canada, the US, and the UK via a fully redundant network. Direct carrier relationships give AgileIP control over call routing quality that reseller-dependent providers cannot offer.
DOES AGILEIP MAINTENANCE CAUSE DOWNTIME?
No. AgileIP’s infrastructure is designed for concurrent maintenance — platform updates are applied without service interruption. Customers do not experience scheduled downtime windows for system updates or hardware maintenance.
The AgileIP hosted PBX system
The AgileIP hosted PBX system was designed from the ground up to easily run on dedicated physical servers without the need for any virtualization. We own these servers and we have complete control over the network where they are operating, ensuring maximum call quality and reliability.
We offer free consultations to assess your needs and help you make an educated choice.